Neil Rom, Printacom Technologies. (Vernon Reed)

What’s app with your customer service?

How do you radically improve the customer experience? There’s an app for that!

Brendan McAravey, Citrix (All pictures by Vernon Reed)

Mobile machinations

Selling mobility to SA customers often means overcoming cultural objections.

The PC market is likely to remain flat to steady over the next few years. (Shutterstock)

The PC is dead. Long live the PC

The PC market has been on an interesting slide from zero to hero and back to middle-aged auntie and continues to baffle its naysayers who repeatedly predict its imminent doom.