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In Focus


Looking behind the façade

New B-BBEE code takes on fronting.


Not a black-and-white issue

What impact will the new Code for measuring Broad-based Black Economic Empowerment (B-BBEE) have on the ICT industry?


Talking SMAC and the future of ITOM

The megatrends currently shaping the technology sector are almost certain to shape IT operations management. But which ones? And how?


Why you need ‘mission control’

ITOM is a central component to building a mission control to service customers. But how do you determine if you need a mission control for your own business or clients?


Is local ITOM really lekker?

With internet connectivity sometimes limited, especially outside of the metropolitan areas, and a face-to-face culture, does ITOM really work as it should in South Africa?