In Focus
The end of the mundane
How can your business benefit from AI, automation and robotics?
BY James Francis
Beyond the cold hard sale
Customer experience is the buzz solution of the year – a benchmark, a barometer, and something that the channel must investigate.
BY Tamsin Oxford
Microsoft makes moves on hybrid cloud
Microsoft’s Mike Schutz spoke to ITWeb about recent product releases as part of its ambition to enable companies to adopt the hybrid cloud.
BY Adrian Hinchcliffe