In Focus
Something rotten in the channel
The stench of corruption and poor ethical practice has been wafting around South Africa’s channel for a while, but with government heeding society’s call to halt state capture it looks like the smell is only going to get stronger.
BY Adrian HinchcliffeThe evolution of the CRM
To some, CRM is a sales tool and little else. But it’s actually a digital trailblazer that is evolving into a vital, silo-busting business tool.
BY James Francis
In praise of the bespoke
Not all CRMs can be customised on top of a platform. In commercial property, the application must follow the data.
BY James Francis
The ins and outs of a security practice
In an industry that never stands still, standing out can be hard to do.
BY James Francis